ABOUT OUR PHONE CONTACT
is to let you know we only have email customer service because it is the best way to provide you with the most excellent customer service. After having an online store since 1995 we have discovered
communicating by email is more efficient and effective than phone communication.
many advantages over telephone communication. For instance,
- You and we will have a written
record for future reference.
eliminates errors in spoken communication.
- Email is more efficient and precise because we can more carefully
research your concern or problem.
- You can send us an email describing your concern and just walk away. Then, when you come back you will have an answer in your inbox
- And, many more advantages.
We strongly encourage
you to email us, at
no circumstances should you give your credit card information to anyone over the telephone.
When you enter your credit card information online, the information is immediately encrypted and only machines can see it. No human gets to see it.
- If you need
help finding your filter, email us the size or part number
and we will send you a link to the exact filter you are looking for.
- If you are having difficulty placing your order, we can enter the order for you and email you a secured Payment Button.
- Did you forget your password? Let us know and will will email you a temporary password.
If you do
not have access to a computer, you can use your cell phone to email us, or leave a message on our voicemail along with your email address.
Thank you for visiting Oxyclean Air Filters!