We strongly encourage you to email us, at

  1. If you need help finding your filter, first enter the size or part number in the Search Box at the top of this page. If that does not work, email us the size or part number and we will send you a link to the exact filter you are looking for.
  2. If you are having difficulty placing your order, we can enter the order for you and email you a secured Payment Button.
  3. Did you forgot your password? Let us know and will will email you a temporary password. Or, if you want to reset your password yourself, go here and follow directions.
  4. If you are a returning customer and have an account, log in above at "My Account" and all your previous orders will be there.


This message is to let you know we only have email, text and voice-mail customer service because it is the best way to provide you with the most excellent customer service. After having an online store since 1995 we have discovered communicating by email is more efficient and effective than phone communication.

Email has many advantages over telephone communication. For instance,

  1. You and we will have a written record for future reference.
  2. Email eliminates errors in spoken communication.
  3. Email is more efficient and precise because we can more carefully research your concern or problem.
  4. You can send us an email describing your concern and just walk away. Then, when you come back you will have an answer in your inbox
  5. And, many more advantages.

Under no circumstances should you give your credit card information to anyone over the telephone.   When you give your credit card information over the phone to someone you  do not know,  like a customer service representative,  you're taking a risk she or he will use it for nefarious purposes.  On the other hand, when you enter your credit card information online, the information is immediately encrypted and only machines can see it. No human gets to see it.  

For texting us or to leave a voice mail dial 561-899-9266. This phone number is only for texting and voice mail..

Thank you for visiting Oxyclean Air Filters!